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FAQs

Product and Purchase

We support various payment methods, including major credit cards such as Visa, Visa Debit, Mastercard, and American Express. You can also use Shop Pay, Google Pay, and Apple Pay for your convenience.

Our desk mats are waterproof and easy to clean. Use warm water and dish soap to clean spots off your pad. It's not necessary to soak the whole pad. For hard-to-clean spots use a soft-bristled brush.

Shipping

The estimated delivery is about 7-14 days. But the exact time will be influenced by the location and the local logistics service provider.

  • You will receive a shipping confirmation email with a tracking number from service@animedeskmat.com.
  • If you have registered on animedeskmat.com, you can sign in and track you order on account info page.

Return and Refund

Please visit our refund policy page here.

Yes, we don't cover return shipping cost.